b'BACK TO NAVIGATION2019 AusLSA Member PerformanceThis years AusLSA results demonstrate a strong but stable commitment to delivery of pro bono legal services amongst AusLSAs members.Ninety-three percent of our law firm reporting members had a formally endorsed pro bono strategy in place, with the remaining members having a strategy in development. Ninety-four percent of firms also had a formally appointed person responsible for implementing this strategy and reporting back to the firms leadership team. Amongst AusLSA reporting members there has been a significant increase in the percentage of pro bono programs being managed by firm Partners (from forty-six to sixty-seven percent). Seventy-seven percent of all AusLSA members are signatories to the Target with fifty-four percent of those members currently meeting the Target and a further seventeen percent setting goal dates in which to achieve it. Challenges and OpportunitiesThe most important factor in ensuring a sustainable pro bono practice continues to be the strength of the relationship between a lawyer or law firm and the organisations supporting pro bono clients. A firms relationship with community legal centres, pro bono referral organisations and other community organisations are key to the development of effective pro bono programs and the provision of ongoing support. For guidance on developing effective pro bono programs the Centre has published Pro bono partnerships and modelsA practical guide to What Works.A sustainable pro bono practice requires a strong pro bono culture that embraces and prioritises pro bono work and has the support of the firms leadership. The longevity of a pro bono program will be dependent on the development of best practice processes and behaviours that reflect that support. Guidance on developing a sustainable pro bono practice is provided in the Centres publication, The Australian Pro Bono ManualA practice guide and resource kit for law firms. The Manual covers the various challenges associated with pro bono legal programs and recommends tools to address them. Additional useful tools co-developed by the Centre include its publication, The Australian Pro Bono Best Practice Guide, which helps law firms develop, and better manage, their pro bono programs and practices.In March 2017 the Centre, in collaboration with a number of pro bono coordinators and with substantial input from across the legal assistance sector and with experts in mental health, launched Client Management and Self-CareA Guide for Pro Bono Lawyers. This Guide is a practical resource to help firms develop sustainable pro bono programs. ASPIRATIONAL TARGET SIGNATORY TARGET PROGRESSYes 77% No 23% Target currently met 41% Goal date has been set 12%No date currently set 47%35'