b'GOVERNANCE| LEGAL SECTOR| 2019SUSTAINABILITY INSIGHTRISK MANAGEMENT, BUSINESS CONTINUITY,ETHICS AND CODE OF CONDUCTGood organisational governance is something we often take for granted in Australia but it is critical to delivering sustainability policies and commitments that organisations make. Good governance is also necessary for compliance with regulatory, professional, industry and voluntary standards. The flow of well publicised corporate and political scandals continues in 2019 where poor governance has allowed breaches of the law and also a loss of community trust and organisational reputation. Most of these issues have arisen where systemic governance failures have allowed behaviours and transactions to occur that were in conflict with otherwise documented public policies and values. Good risk management and ethical behaviours based on solid and visible organisational values are key ingredients to a firms long-term reputation and its ability to operate. The Australian Legal Sector Alliance assesses the following aspects of governance:codes of conduct, ethics and grievance mechanisms andrisk management and business continuity planning.A law firms code of conduct promotes a good social, ethical and professional culture by documenting how people are expected to act. The process of assessing the behaviour of employees becomes more consistent when a code of conduct is used as a reference point.Codes of conduct for law firms are also reinforced by regulatory requirements of the legal profession. Risk management not only considers a firms significant regulatory, financial and reputational risk areas but also the risk of delivering their commitments and the objectives in their strategic plans. These are all elements that reflect on the overall sustainability of an organisation and the ability for it to meet it social purpose and responsibility. COMPLAINTS & GRIEVANCE CODE OF CONDUCT CODE OF CONDUCT TRAINING PROCESSES Yes 100% Yes 94% No 3%Currently in Development 3%56'