b'BACK TO NAVIGATIONRISK MANAGEMENT, BUSINESS CONTINUITY,ETHICS AND CODE OF CONDUCT2019 AusLSA Member PerformanceAll reporting firms have a specific code of conduct in place that deals with ethics, including; bribery, corruption, fraud, workplace bullying and sexual harassment and all but one had a documented complaints and grievance mechanism to address both internal and external issues. Ninety-four percent of these firms provide specific training to partners and employees regarding their code.All reporting firms have developed and operate a formal risk management plan that is reviewed regularly by the leadership team. Ninety seven percent of reporting firms also have a documented Business Continuity Plan or Emergency Response Plan which is regularly tested or have one in development. Challenges and OpportunitiesIn law firms, universal standards for the management of risks, continuity, ethics and codes of conduct are guided by government regulation, state law societies, customer expectations and industry standards. This report finds that all members have systems in place, however from time to time the media still finds examples where organisational systems fail to identify, avoid or properly manage breaches. Actual ethical and professional conduct is predominantly influenced by organisational culture and leadership and where these are misaligned it is almost always the cultural norm that determines behaviours. It is the role of senior leadership to ensure an organisations culture demonstrates their publicly projected values and that their leadership and behaviours they demonstrate, and reward continues to strengthen these values. RISK MANAGEMENT PLANBUSINESS CONTINUITY PLAN Yes 100% Yes 91% No 3%Currently in Development 6%57'